Shipping & Returns

Returns Policy

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Policy (ALL SHIPPINGS ARE BASED ON A PRO-FORMA BASIS)

Delivery UK 

Next Working Day Delivery using DPD. Please note, deliveries will be made between 9am and 5pm. We are not able to provide a specific time, if you would like to track your delivery please call +447388 469310 / +447540 250202 for your tracking number.

Cut off for next working day delivery is 2pm, orders placed after this time will be processed the next working day. 

At occasional times of high volume we may experience brief delays on some shipments.

There is a standard fixed charge of £3.50 per carton ordered.

 

Deliveries outside of the UK 

Please contact us at info@primefootwear.co.uk or +447388 469310 / +447540 250202 to provide us with your arrangement details for collection quoting your order number for reference.

Also, payment must be made via direct Bank Transfer for all deliveries outside of the UK.